IMPORTANT: If we do not hear from you within 14 days of the notification email delivery date, we will automatically process your device and you will receive a gift card for the revised value amount. In the event you reject the revised offer, we will ship your device back to you to the address on file at no cost to you.
For any other products, you will not have the opportunity to have it shipped back to you nor will you be paid for any trade in value
Note that Apple Store Gift Cards can be redeemed on the Apple Online Store and at Apple Retail stores, but not on the iTunes Music Store.
These Terms will apply to any contract between Brightstar Logistics Pty Limited, a company registered in Australia under ABN 58 111 399 752 and with registered office at Level 5, 607 Bourke Street, Melbourne, Victoria, 3000, Australia (referred to herein as “us”, “our” and “we”) for the trade in of Products by you (the “Contract”). Please read these Terms carefully and make sure that you understand them, before trading-in any Products via our Site. Please note that before trading-in a Product by placing an order on our Site you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to trade-in any Products via our Site.
You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time as set out in clause 5. Every time you wish to trade-in Products, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms were most recently updated on [1/5/2015]
These Terms, and any Contract between us, are only in the English language.
Brightstar may collect the following types of information: the customer’s name, email address, mail address, user name and password and any faxes or mail sent to us and the IMEI numbers of any mobile device used in any transaction with Brightstar, and other information that clients may provide in their course of communication with Brightstar.
Information can sometimes include identification information to comply with relevant second hand trading legislation and your rights or title to sell goods to Brightstar in addition to financial information pertaining to the financial processing of a transaction.
We may also use 'cookies' which will collect information about you such as your IP address and how you have used our website - this is discussed further below (see 2.7 below).
This policy has been drafted having regard to Brightstar's obligations under the Privacy Act 1988 (including the National Privacy Principles) as that Act or those principles may be updated from time to time (the Privacy Act).
Note that terms that are capitalised (the first letter of each word is a capital) are defined in the Glossary at the end of this Policy.
This information collected by using a cookie is sometimes called “clickstream.” We use this information to understand how our users navigate our websites, and to determine common traffic patterns, including what site the user came from. We may use this information to make site navigation and product recommendations, and to help redesign our Site in order to make your experience on our Site more efficient and enjoyable
We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies. Certain aspects of the Site may not function properly if you set your browser to reject all cookies.
Brightstar means Brightstar Logistics Pty Limited ACN 111 399 752.
Direct Marketing means the marketing of products or services through means of communication including written, verbal, physical or electronic means. The services which are marketed may be those of Brightstar or a Related Body Corporate or those of an independent third party organisation.
Disclosure generally means the release of information outside Brightstar, including under a contract to carry out an "outsourced function".
Health Information means:
that is also Personal Information; or
Primary Purpose is the dominant or fundamental reason for information being collected in a particular transaction.
Reasonable Expectation means a reasonable individual's expectation that their Personal Information might be Used or Disclosed for a particular purpose.
Related Body Corporate means that where a body corporate is:
Sensitive Information means:
Use means the handling of Personal Information within Brightstar.
Please call us at 1800 331 033 or email us at AU.AppleGiveBack@brightstar.com.
We are available between Monday to Friday 9am – 5pm AEST to answer any questions you might have.